We are Cressanda Railway Solutions Limited (formerly Cressanda Solutions Limited), an Indian publicly BSE-listed company established in 1985. Our offerings include cutting-edge conventional and digital media services and tech-enabled solutions tailored to large institutional clients. With capabilities to service expansive opportunities, we are continuously pioneering new technologies, and setting higher standards for the sector. As an industry leader, we remain committed to shaping the future of railway solutions through our specialised expertise and customer-focused approach.
Contact Us:
Flat no.12A, 3rd Floor, Embassy Centre, Jamnalal Bajaj Marg, Plot no 207, Nariman Point Mumbai – 400 021
Terms & Conditions for Booking and Payment:
1. Non-Refundable Payments:
All payments made are strictly non-refundable. Once a booking is confirmed, it cannot be cancelled or refunded under any circumstances.
2. Slot Booking & Modifications:
Bookings are final and cannot be modified or rescheduled after confirmation. Each booking is applicable for the specified date and time only.
3. No Refund for Missed Bookings:
If a customer fails to avail of the booking on the scheduled date and time, no refund or rescheduling will be permitted.
4. Individual Slot Booking:
Each booking is valid for one person only. For additional participants, separate slots must be booked for each individual.
5. Slot Charges:
Charges for each slot are INR 60, valid for 30 minutes. Please review the applicable rates before confirming your booking.
6. Extended Usage Fees:
Additional charges will apply if the customer exceeds the allotted booking time (e.g., bookings for 30 minutes but utilize 50 minutes). These charges must be paid directly to the Manager in cash at the station.
7. Invoice Access:
The invoice for the booking will only be accessible through the customer account or application from which the booking was made. No physical invoices will be provided.
Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal information in relation to booking and payment services. By using our services, you agree to the terms set forth below.
1. Collection of Personal Information
When you make a booking, we collect personal information such as your name, contact details, and payment information. This data is required to process your booking, manage payments, and provide customer support. All information is collected through secure channels to ensure privacy and confidentiality.
2. Use of Personal Information
Your personal information will only be used for the following purposes:
- To confirm and process your booking.
- To communicate booking details, changes, or updates.
- For payment processing and invoicing purposes.
- To provide customer support as needed.
- To notify you of changes to our policies or terms.
3. Payment Information
All payments made are non-refundable. Once a booking is confirmed, it cannot be cancelled or refunded under any circumstances. Your payment information is securely handled and used only for processing the transaction.
4. Booking Information
Each booking is final and applies to one individual. If you wish to book for additional participants, you will need to make separate bookings for each. Bookings are applicable for the specific date and time selected, and they cannot be modified or rescheduled once confirmed.
5. Extended Usage Fees
If you exceed your allotted booking time (e.g., you booked for 30 minutes but utilize 50 minutes), additional charges will apply. These fees must be paid in cash directly to the Manager at the station.
6. No Refunds for Missed Bookings
In the event that a customer fails to avail of the booking on the scheduled date, no refund or rescheduling will be provided.
7. Invoice Access
Invoices will be accessible only through the customer account or application from which the booking was made. Physical invoices will not be issued. Your invoice will contain details of the booking and payment for your records.
8. Data Security
We take data security seriously and have implemented appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be communicated through updates on our platform. Continued use of the services constitutes your acceptance of these changes.
By using our services, you consent to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us directly.